Fix – IPhone app won’t start/launch/open
A friend of mine’s IPhone would not launch apps that previously worked for him, which appeared to be 3rd party applications. Here’s a few potential fixes with notes:
- Download a new free app (like google earth) and once you enter your itunes password, all is fixed
Reason:
“Taken from another forum:
The reason this happens is because every time a downloaded app is opened it checks for your itunes password for validation that you are authorized to open that app (as it may contain personal info). From time to time the iphone “forgets” your itunes password. You can fix the missing password by syncing the iphone with itunes or downloading an app from the app store and entering your password that way.”
-
The solution for this situation was the Application setting tab at top when the iPhone is plugged in and iTunes is running. It seems when an iPhone ( the same may apply for iTouch also ) with 3rd party apps is plugged into iTunes , iTunes runs a backup to restore the 3rd party applications if needed. If the ‘ sync ‘ box ( for applications ) is unchecked and the sync is run , the apps are ‘ removed ‘ from your iPhone although they still appear on the iPhone ( similar to deleting a program but leaving the shortcut to it ). When starting the 3rd party app , it begins to run but then just exits.The fix for this was simply running iTunes , plugging in the iPhone and going to the Application tab and ensuring the ‘ sync ‘ applications box was checked ( along with all the applications it backed up under it ).
- The solution for this situation was the Application setting tab at top when the iPhone is plugged in and iTunes is running. It seems when an iPhone ( the same may apply for iTouch also ) with 3rd party apps is plugged into iTunes , iTunes runs a backup to restore the 3rd party applications if needed. If the ‘ sync ‘ box ( for applications ) is unchecked and the sync is run , the apps are ‘ removed ‘ from your iPhone although they still appear on the iPhone ( similar to deleting a program but leaving the shortcut to it ). When starting the 3rd party app , it begins to run but then just exits.The fix for this was simply running iTunes , plugging in the iPhone and going to the Application tab and ensuring the ‘ sync ‘ applications box was checked ( along with all the applications it backed up under it ).
- 1. Authorize, de-authorize and authorize again your computer in Itunes.
2. Sync all apps – chose ’specified apps’ and check them all for sync (the third party apps still won’t work at this point).
3. After syncing, with the IPhone still connected, delete one third party app (you’ll notice this app will lose its check).
4. Recheck this app in Itunes and (with all the other apps checked as well) sync again.
5. With the Iphone still connected, try opening the app you just restored. It should work fine, no saved data lost.
6. Test your other apps. If still not working, try repeating steps 3 – 5 with other third party apps until it fixes the problem. It took me 3 deletes/restores to get everything running again.
Hopefully one of these solutions works for you. I hear there’s good success with the install a new app solution.
–Ben
Source: Iphone App Ratings Forum
Related posts:
- iPhone – check corporate voicemail problem fix One of the people in my office has an iPhone and was having problems in that the office voicemail system would only accept his password 25% of the...
- Droid had Two Calendar Applications – Only Corporate Calendar Syncs with Exchange Unless … UPDATE 8/16/2010: With Android 2.2 Froyo, there appears to only be one calendar application again. The corporate and google calendar applications are now merged into one. As far...
- Mac 10.3 and iPod Classic Fix Although I am not a mac owner, my uncle is and he just got an iPod classic for his son. As it turns out, if you have Mac...
- iPhone 4G LTE/CDMA on Verizon in 2010 – Tipsters think so – we’ll see So the internet seems more abuzz than usual about the iPhone hitting Verizon. What adds more excitement is that sources are saying that it will be a 4G/LTE...
- iPhone vs Droid – an ironic comic (xkcd) There are way too many levels to this comic. Is it a comment on the app store? Is a comment on smartphone buyers? Is it a comment on...


about 2 years ago
Thanks for this Ben. I had this situation happen to me. We lost 3G coverage around here for a little bit. And when I tried to use my 3rd party apps, they just closed. I then found this and so I delete facebook and then reinstalled it. And now all my apps work. Which is great so I didn’t have to go home to fix this problem.
Thanks again!!!!
Also I see your a fellow Utahan…rock on!
about 1 year ago
Dear Ben,
May I ask how do I do this prticular step:
1. Authorize, de-authorize and authorize again your computer in Itunes.
Tried the first 2 solutions but failed. Hope this last step would work!
Thanks,
Prax
about 1 year ago
Good Luck Prax.
Here’s the apple help on deauthorizing your computer in iTunes:
http://support.apple.com/kb/ht1420
You’re actually deauthorizing your computer, not your phone. So you’ll have to do this step on your computer and then sync your phone again.
Let me know how it works!
–Ben
about 2 years ago
Glad I could help out. Its fun to cross paths with other Utahns on the virtual side. I’ll look out for a McThomas on the real side.
–Ben
about 1 year ago
Thank you, simple explanation for the less technical amoungst us!!
about 1 year ago
I had the same thing happen to me. I plugged in my phone to my work computer, and I guess it tried to associate it with that machine. I’ve done this many times before without any issues, so why this happened this time is beyond me. My fix was to update an app that was ready for an update, once I entered my password all the 3rd party apps started working…Thanks for the article!
about 1 year ago
No problem. So far this month, this article has been viewed about 1,500 times. I think there are a lot of people with this issue.
–Ben
about 1 year ago
Great tips – i followed the authorize , deauthorize route and re synced – worked first time.
Thanke so much – saved me a trip to the ever so busy apple store in town !
about 1 year ago
Glad it worked.
about 1 year ago
omg i was freaking out !!! thanks so much !! solved my problem in 2 seconds and ive been stressing since yesterday!
about 1 year ago
No problem. Glad I could help.
about 1 year ago
Downloaded one free app. (Dropzap – cool game by the way) Now all my apps are working again. Great tip! Thanks.
about 1 year ago
Thanks so much – tried the ‘download free app’ fix to no avail – then found your article with iTunes sync. That did the trick!
about 1 year ago
Thank you!!! Took my phone to the AT&T store…no one there had any idea how to fix it, and told me to go to an Apple store. As I don’t have one near me, I tried to fix it myself, found your advice, and two minutes later after downloading Google Earth, everything was all set!
about 1 year ago
hi ben,
i’ve only one third application which won’t work
- i’ve installed google earth from appstore and entred the passbut the third app still start and close in few seconds.
- i’ve tried the steps 1,2,….,6 no change
help please
about 1 year ago
I just synched my iphone 3G with desktop pc and looks like all music, apps are on pc but I am unable to open apps in my itunes library for use on pc – any info/suggestions?
Thanks!
about 9 months ago
Viveca,
I don’t think you can use the iPhone apps on the PC. What you’ve done is backup your applications so that you can restore them if you get a new phone or have to reinitialize your current phone.
–Ben
about 12 months ago
Thanks! I had one app on my iPhone 4 that had been working and then just wouldn’t load. I tried removing and reinstalling, syncing, etc, etc. The key was to leave the phone connected to iTunes and then open the app. This was my most used app, what a lifesaver!
about 9 months ago
Thank you so much for posting this! It happened to my boyfriend and downloading another app worked perfectly =] thanks again!!
about 9 months ago
Thanks for this solution. Even my teenage son did not know how to fix this problem!
about 9 months ago
Glad I could help! Its an impressive day when I can help over the teenagers. They seem to quickly understand the technology.
–Ben
about 9 months ago
Wow, this works. I just installed a new app and bingo, all the other aps are working again. Thank you so much for the tip, Ben!!
about 9 months ago
Its amazing how simple the fix is. The problem is just knowing the trick. Glad it worked.
–Ben
about 8 months ago
Ben ur a damn genius! thanks so much!
about 6 months ago
Worked Great! Thanks so much!!!
about 5 months ago
My calendar still won’t work after restarting, downloading a new app I’ve tried downloading three. Then downloaded another calendar then same problem with that one, came on for 3 seconds then went back to the main menu I deleted that, and tried another list of “how to fix it” that I found on apple support and still nothing :s I really need my calendar!
about 5 months ago
It’s the calendar that’s already on the phone, and can’t be deleted ( is that a 3rd party app?)
about 4 months ago
Outstanding – I don’t even have an I-phone and I fixed my Wife’s phone with this info. Thanks!
about 3 months ago
Thanks much for this info, installing a new app did the trick for me!
about 3 months ago
Glad it worked. –Ben
about 3 months ago
Had this problem after resetting iPhone. None of the above solutions worked, I could not logon to iTunes. I figured it was an iTunes login account problem. Therefore, I logged into iTunes on my computer, did the iForgot password, and reset password. Problem solved, no need to reload and/or sync apps.
about 2 months ago
Thanks for sharing. Sound off below if Sandra’s comment helped!
–Ben
about 1 month ago
Dear Ben, I’ve got the same annoying thing that the 3rd party apps are no more working on my iPhone 4. Is there any issue of downloading apps by using more than one Apple IDs in parallel? Because only those apps left working which were not downloaded by using my account and the rest are going right their way. Any suggestions ?
about 3 weeks ago
My understanding is that only one apple id can be used at a time for apps. A second apple ID can be used for gamecenter without screwing things up.
about 4 weeks ago
This is so cool.. it really works. Just by downloading the free app. “google earth. Thanks Ben.
about 3 weeks ago
No problem. I use this site to bank my fixes (so I can reuse them too).