Dell Media Direct won’t Boot Windows – Maybe Bitlocker – Solution

thank you! glad my computer works again!!!!!!!!!!!!!!!

When I pressed the Power button, the computer run with http://www.DELL.com showed and the screen was blue. A few second later, message was shown following (in red):

Welcome to
Dell MediaDirect

Building your Dell MediaDirect Files
The first time you initiate your Dell MediaDirect, it takes time to set up your Dell MediaDirect Files. After the initial use, Dell MediaDirect starts up much more quickly.

Another a fewer seconds later, The screen showed the following message:
Dell MediaDirect
Dell MediaDirect Express cannot access your hard drive. This may be because you had enabled Microsoft Bitlocker (Drive Encryption). Dell MediaDirect Express is not accessible because Microsoft Bitlocker is enabled.

And there is an Exit was shown at the right-bottom of the screen. I clicked on the Exit, then the laptop was shut down. Nevertheless, I restarted the computer , same problems were shown again so what I did was shut the computer and just pressed this little button shaped like a home/house LOVE IT! brought everything back to normal! thanks soooooo much!