Dell Media Direct won’t Boot Windows – Maybe Bitlocker – Solution
I’m not sure why Dell can’t actually tell people this. However, if you find yourself stuck booting Dell MediaDirect, and don’t know how to fix it. Try this:
- Turn off your computer
- Hit the button shaped like a home (the Dell MediaDirect button).
Seriously. When the power is off, the Dell MediaDirect button acts a toggle button to boot the other partition. Try to find that on Dell’s site, and well, I couldn’t find it with several good searches.Thanks to GigaMegaBlog.


about 9 months ago
Thank you soooooo much!!!!! I thought my computer and all the things on it were gone! This scare has reminded me to back it up. Thanks so much!
about 2 months ago
Gracias !!! mil gracias
Con tu explicacion hemos develado el misterio del fu… button.
Para que Dell abra inventado eso en una epoca que los dispositivos multimedia estan a precio cada vez mas regalado
…ganas de molestar nomas hermano!
thank’s again, a lot !!
about 9 months ago
Thanks a lot Ben, I was about to call the man out and get stung for $200, now I can eat next week!
about 9 months ago
I pressed the home button mistaking it with the power button and it started opening media direct, but suddenly blue screen appeared and when I tried to turn on laptop again it just kept appearing! It won’t even start with the safe mode. I’m not good with computers AT ALL, please help me!! Thanks
about 4 months ago
I had the same problem just turn off your computer completly and and click the little house button then the start up launch menu will show up click start windows normally and its fixed! hope this helped
about 9 months ago
Thank you! You rock!
about 8 months ago
Thanks! I was thinking a hard drive funeral was going to be in order. I appreciate you taking the time to write this up.
about 8 months ago
THANK YOU for the “fix” on the Dell Media Direct issue. I was practically hysterical trying to get my system to boot – thinking about stories I’d been working on that weren’t saved anywhere else, photos I’d taken, and the fact that I could not afford a new computer (but NEED one). This did the trick. It reminded me I need to do regular backups to an external harddrive…
about 7 months ago
Omfg I was about to wipe the hard drive over this stupid bit lock thing thank you!
about 7 months ago
Thanks a million!
about 5 months ago
Thank you Ben… You are awesome! worked like a charm.
Saved me a lot of $$ and the hassle of dealing with it.
about 4 months ago
Unbelievable, It worked!!
Thank you!
Mike
about 4 months ago
Thank you, thank you, thank you. I spent hours working on my machine and then I found your site. Two seconds and the problem was solved.
about 4 months ago
Holy mother of God. I have searched through so many friggin websites trying to find answers to this. I was even messing with Ubuntu (which still didn’t help because the partition was locked and wouldn’t let me access it).
All my sweat and tears and the answer was ‘hit the home button while the computer is off’.
You’re my hero. Seriously. Dell can suck it. I’m getting my files off and burning this computer with gasoline in your honour.
about 3 months ago
Thank you so much!! I thought my computer was gone then I tried your method and it worked!! It’s not clear to me why this happened.
about 3 months ago
You’re my freakin hero!!
about 3 months ago
Thank youuu sooo much! I thought I was out of another computer again. I don’t know if you’d be able to help me with this but I have a sony vaio that freezes when I start it up.. any help?
about 2 months ago
Sorry. I would need more information about when it freezes and what it shows. You might try holding the F12/Delete or whatever it flashes when you turn it on. Then I would try the diagnostics.
Good luck!
about 2 months ago
Ben, can’t tell you how much I appreciate you publishing this. I have been searching the Internet for hours trying to help my sister get her computer to boot up properly. Yikes, what a pain in the neck! So glad I found you…thanks again!
about 2 months ago
Oh my gosh I have spent hours trying to fix the blue screen of death on my Dell Vostro and then I stumbled on your turn off that little home button and the entire thing came back and is working. That is crazy!! Why is this not listed somewhere in the manual? You are an angel, thank you!
about 2 months ago
Thank you so VERY MUCH! I already thought I f*cked up my roomies laptop…